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Overview State Privacy Officer Peer Group

Overview: Privacy Complaints Process

March 3, 2021


This resource provides a sample overview of a privacy complaint process. Documentation of this process is typically through a policy that includes definitions, citation to applicable legal authorities, and a general explanation of how an agency processes privacy complaints.

The following example is provided for informational purposes only. State health departments should edit this sample to match their communication style and meet any legal requirements or agency expectations.

Special thanks to Heidi Graham, Privacy Officer, Idaho Department of Health and Welfare, for providing the document upon which this sample and the corresponding examples are based.